{"market":"GY","marketName":"Guyana","version":"GY-UNDERTAKING-v6-email","governingLawName":"the laws of Guyana, including the Hire-Purchase Act 2022 (No. 23 of 2022), as amended by Act No. 7 of 2026, and the Electronic Communications and Transactions Act 12 of 2023","undertakingTitle":"Customer undertaking — Guyana","undertakingBody":"I confirm that I am 18 years of age or older.\n\nI confirm that the identity documents, portrait, address and mobile number I provide are mine and are accurate, and that I am applying for myself.\n\nI ask Got and the selected merchant to review this request and to contact me about it by my verified email or by the mobile number I give, which is required for every request.\n\nI understand the price shown is the cash price and it is the total price I pay: a deposit of at least 25% when I sign the agreement, then the rest in 3 equal monthly instalments. No interest, finance charge, service fee or late fee is added (0% APR).\n\nI understand that before I am asked to pay anything, I must receive a separate written agreement stating the genuine cash price, the total hire-purchase price, my deposit, and the amount and date of every instalment, together with the notices required under the Hire-Purchase Act 2022.\n\nI understand that my signature in the app applies only to this request. The hire-purchase agreement itself is printed and signed by hand when the Got representative visits me, and a signed copy is given or sent to me within seven days (Hire-Purchase Act 2022, section 3(3)). Electronic signatures do not apply to that agreement (Electronic Communications and Transactions Act 2023, section 4 and Schedule, item 1).\n\nI understand that a decision on this request is made by people, not automatically, and that Got may ask me for more information or decline the request.\n\nThis undertaking covers a REQUEST for review. It is not a hire-purchase agreement, not credit approval, not a payment authorisation and not permission to repossess anything. You may withdraw before signing a binding agreement, and signing here waives none of your statutory rights.","governingLawClause":"This request and any agreement that follows it are governed by the laws of Guyana. Where any term written by Got conflicts with the Hire-Purchase Act 2022, consumer protection law, or any other applicable Guyanese law, the law prevails and the conflicting term has no effect. Nothing here removes a right the law gives you, and nothing here gives Got a right the law does not allow.","beforeAnyPaymentClause":"Local law comes first at the moment of payment. Before any deposit, instalment or collection is taken, the binding agreement must already state the genuine cash price, the total hire-purchase price, the deposit, every instalment amount and due date, and the statutory notices your country requires. If anything Got writes conflicts with that law, the law applies and our wording does not.","dataHandling":[{"heading":"What Got stores","body":"To review a purchase request Got stores: your name, email, mobile number, delivery address, the photographs of your identity document, your portrait photograph, your signature image, and the request itself. If an agreement follows, Got also keeps the signed agreement, photos of its signed pages, and a record and receipt of every payment. When you sign the agreement on screen, Got keeps the signing record: your drawn signature, the live photo taken with the front camera at signing, the three confirmations you ticked, the time, the version of the agreement you read, the internet (IP) address and the browser or app the signature came from, an identifier of that app installation or browser, and the location of the device if it already allows Got to use it. Each visit is recorded too: when the Got representative scanned your code at your door or for a payment, how (your QR code, your 6-digit code or the owner's logged override), and where the representative's phone was if it shares its location. If you allow notifications in the Got app, Got keeps that phone's notification token to send you your order notices; it is removed when you sign out. Browsing the catalogue stores none of this; it is collected only when you choose to send a request."},{"heading":"How it is stored","body":"Your identity photographs, portrait and signature are encrypted before they are written to disk, using AES-256-GCM, and are kept outside any public web directory. Location and device details that phones add inside photos are removed before a photo is stored. Photos are never served from a public URL and never attached to an email. Only you and authorised Got reviewers can download them, through an authorised link. If your request is approved, your portrait and the front of your identity document are also printed on your hire-purchase agreement so the representative can check your identity at signing. The agreement with those photos can be downloaded by you, Got staff and the representative who comes to sign it; a representative who only collects payments, and the copy of the signed agreement sent to you by post, get it without the photos."},{"heading":"Where it is stored","body":"Got's servers are in the United States, so your data is transferred outside Guyana. Encrypted backup copies are kept on the server and by Got's management outside Guyana. Before any photo is uploaded you are asked to agree to this."},{"heading":"Location","body":"Sharing your location is optional. In a request it is sent only if you press the location button and your device grants permission, and it is used to confirm the delivery address and that the request belongs to the country you are shopping in. If you decline, you type your address instead and the request proceeds normally. When you sign an agreement on screen, Got never asks for your location; if your phone or browser already allows Got to use it, the location is added to the signing record as evidence of where the agreement was signed. The representative's phone may record where your code was scanned at a visit. No location is collected while you browse."},{"heading":"Your mobile number","body":"A mobile number is required for every purchase request: without it the request cannot be sent. You type it yourself; it is not checked by SMS, and sign-in codes are sent by email only. It is shown to the Got reviewer handling your request and to the representative who arranges the signing visit, and it is printed on your price statement and hire-purchase agreement. It is not sold, and it is not passed to advertisers."},{"heading":"How long, and deleting it","body":"You can delete your account in the Got app or on your account page (api.gotshop.net/account). Photos that are not part of a sent request can be deleted one by one on your account page. Photos of a sent request cannot be deleted one by one; to withdraw a sent request, delete your account (if you have no order) or write to Got. If you have no order, deleting the account deletes your stored documents and requests, sent ones included. When a request sent back for changes is edited, its earlier request document is deleted. Once Got has approved an order for you, the order, its agreement, receipts and payment records, and your sent requests with their photos, are kept as long as the law requires; photos that are not part of a sent request are deleted, and your name, email and phone are removed from your account."},{"heading":"No automated decision","body":"No algorithm approves or refuses your request, and the portrait is not used for biometric face matching or liveness checking. A person reviews the request."}],"sources":[{"label":"Hire-Purchase Act 2022 (No. 23 of 2022)","url":"https://parliament.gov.gy/publications/acts-of-parliament/hirepurchaseact2022"},{"label":"Hire-Purchase (Amendment) Act No. 7 of 2026","url":"https://officialegazette.gov.gy/publications/b091781c-3edf-4f0b-9178-1c3edf1f0b9f"},{"label":"Electronic Communications and Transactions Act 12 of 2023","url":"https://parliament.gov.gy/publications/acts-of-parliament/electroniccommunicationsandtransactionsact12of2023"}],"fullConsentText":"Got purchase request - GY - GY-UNDERTAKING-v6-email\n\nCustomer undertaking — Guyana\n\nI confirm that I am 18 years of age or older.\n\nI confirm that the identity documents, portrait, address and mobile number I provide are mine and are accurate, and that I am applying for myself.\n\nI ask Got and the selected merchant to review this request and to contact me about it by my verified email or by the mobile number I give, which is required for every request.\n\nI understand the price shown is the cash price and it is the total price I pay: a deposit of at least 25% when I sign the agreement, then the rest in 3 equal monthly instalments. No interest, finance charge, service fee or late fee is added (0% APR).\n\nI understand that before I am asked to pay anything, I must receive a separate written agreement stating the genuine cash price, the total hire-purchase price, my deposit, and the amount and date of every instalment, together with the notices required under the Hire-Purchase Act 2022.\n\nI understand that my signature in the app applies only to this request. The hire-purchase agreement itself is printed and signed by hand when the Got representative visits me, and a signed copy is given or sent to me within seven days (Hire-Purchase Act 2022, section 3(3)). Electronic signatures do not apply to that agreement (Electronic Communications and Transactions Act 2023, section 4 and Schedule, item 1).\n\nI understand that a decision on this request is made by people, not automatically, and that Got may ask me for more information or decline the request.\n\nThis undertaking covers a REQUEST for review. It is not a hire-purchase agreement, not credit approval, not a payment authorisation and not permission to repossess anything. You may withdraw before signing a binding agreement, and signing here waives none of your statutory rights.\n\nYOUR PERSONAL DATA\nI agree that Got may collect and use the photos of my identity document (front and back), my portrait, my signature image, my name, address, mobile number, my location if I choose to share it, and the records of my instalments and payments, to review this request, to prepare and manage any hire-purchase agreement that follows, and to record and collect payments. The Got staff reviewing my request, the selected merchant and the Got representative who visits me see what they need for their part. If my request is approved, my portrait and the front of my identity document are printed on the agreement so the representative can check my identity at signing; the copy a representative who only collects payments can open, and the copy sent to me by post, leave those photos out.\nI agree that this data is stored on Got's servers in the United States, outside Guyana, and that encrypted backup copies are kept by Got's management outside Guyana.\nI can withdraw this consent at any time, in these ways. Before I send a request, I can delete its photos, or my account, in the Got app or on my account page. Once a request is sent, its photos can no longer be deleted one by one: while no order has been approved for me, deleting my account deletes my requests and all their photos, or I can write to Got to withdraw a request. Once Got has approved an order for me, my sent requests and their photos are kept with the agreement for as long as the law requires Got to keep the agreement, even if I delete my account. Withdrawal does not undo what was done before it, and records that the law requires Got to keep, such as a signed agreement and payment records, are kept.\n\nSIGNATURE SCOPE\nI authorise the same signature image to appear in the footer of every page of this single request dossier, including its identity annex. This is one recorded acceptance of the complete dossier, not a separate signature gesture on each page.\n\nGOVERNING LAW\nThis request and any agreement that follows it are governed by the laws of Guyana. Where any term written by Got conflicts with the Hire-Purchase Act 2022, consumer protection law, or any other applicable Guyanese law, the law prevails and the conflicting term has no effect. Nothing here removes a right the law gives you, and nothing here gives Got a right the law does not allow.\n\nBEFORE ANY PAYMENT\nLocal law comes first at the moment of payment. Before any deposit, instalment or collection is taken, the binding agreement must already state the genuine cash price, the total hire-purchase price, the deposit, every instalment amount and due date, and the statutory notices your country requires. If anything Got writes conflicts with that law, the law applies and our wording does not.\n\nOFFICIAL SOURCES\nHire-Purchase Act 2022 (No. 23 of 2022): https://parliament.gov.gy/publications/acts-of-parliament/hirepurchaseact2022\nHire-Purchase (Amendment) Act No. 7 of 2026: https://officialegazette.gov.gy/publications/b091781c-3edf-4f0b-9178-1c3edf1f0b9f\nElectronic Communications and Transactions Act 12 of 2023: https://parliament.gov.gy/publications/acts-of-parliament/electroniccommunicationsandtransactionsact12of2023","consentHash":"5be2a9f306d61307c6f0923f105d65607429d5e0cd5bcd410a1b1532f1c3053e","adultConfirmationText":"I confirm that I am 18 years of age or older.","dataConsentText":"I confirm that I am 18 years of age or older.\n\nYOUR PERSONAL DATA\nI agree that Got may collect and use the photos of my identity document (front and back), my portrait, my signature image, my name, address, mobile number, my location if I choose to share it, and the records of my instalments and payments, to review this request, to prepare and manage any hire-purchase agreement that follows, and to record and collect payments. The Got staff reviewing my request, the selected merchant and the Got representative who visits me see what they need for their part. If my request is approved, my portrait and the front of my identity document are printed on the agreement so the representative can check my identity at signing; the copy a representative who only collects payments can open, and the copy sent to me by post, leave those photos out.\nI agree that this data is stored on Got's servers in the United States, outside Guyana, and that encrypted backup copies are kept by Got's management outside Guyana.\nI can withdraw this consent at any time, in these ways. Before I send a request, I can delete its photos, or my account, in the Got app or on my account page. Once a request is sent, its photos can no longer be deleted one by one: while no order has been approved for me, deleting my account deletes my requests and all their photos, or I can write to Got to withdraw a request. Once Got has approved an order for me, my sent requests and their photos are kept with the agreement for as long as the law requires Got to keep the agreement, even if I delete my account. Withdrawal does not undo what was done before it, and records that the law requires Got to keep, such as a signed agreement and payment records, are kept.","dataConsentHash":"34b629ce1d1f3886fb33664b366e7b2dc841dcc0b808f1d864b4ba9f2c4b19bd","isBindingContract":false}